Yes. As of February 2017, we updated the product cartons for our top products with a new look. However, only the outer carton has changed. Inside, you’re still getting the same great products and ingredients that you know and love.
We think the new design better reflects the purpose of our mission – to provide products that have multiple benefits – sun protection, skin care benefits, and correction. Plus, we think the new design just looks great, and we hope you do too.
Our natural finish pressed foundation provides a buildable medium to full coverage.
We spent countless hours reformulating our shades to create neutral shades that will be a fit for more skin tones while simplifying the choice down to fewer options so that you are more likely to get the right shade on the first try. One significant change is that all of our shades are now neutral, while our previous shades incorporated either cool or warm undertones.
Shade Recommendations Based on Usage of Other Colorescience Products
If you already use our Tint du Soleil foundation or Brush-on Sunscreen, it’s easy to find your match, since you already know if you’re Light, Medium, Tan or Deep. If you’re new to Colorescience, first decide which of the four shades you fall under, and then read on.
Light will match with our Light Ivory shade. Deep will match with our Deep Mocha shade. Medium skin tones simply need to decide if they are on the lighter or darker side of medium: Medium Bisque is lighter; Medium Sand is darker. Tan skin tones also choose between two shades: Tan Natural as a lighter tan, and Tan Golden as a darker shade of tan. Since all shades are neutral, they blend seamlessly into the skin, matching a wide range of skin tones.
Shade Recommendations from Previous to New Shades
|Previous Shade||New Shade|
|Light as a Feather||Light Ivoryor Light Beige|
|Pass the Butter||Light Ivory|
|All Dolled Up||Light Beige|
|All Even||Medium Bisque|
|California Girl||Medium Sunlight|
|Second Skin||Light Beige (lighter)|
|Girl from Ipanema||Tan Natural (darker)|
|Not Too Deep||Medium Sand (lighter)|
|Taste of Honey||Medium Sand (cooler undertone) Tan Natural (darker)|
|Toast of the Town||Deep Mocha|
|Rich Mocha||Deep Mocha|
Over the years we have updated some of our product names and packaging as our Colorescience brand has evolved.
Our beloved Primers are now found under the SKIN PERFECTOR Tab.
- Primer Line Tamer Skin Brightener is now Brightening Perfector SPF20
- Primer Wild to Mild Skin Bronzer is now Bronzing Perfector SPF20
- Primer Skin Calming About Face is now called Calming Perfector SPF20
- Let Me Be Clear Primer is now Mattifying Perfector SPF20
- Chocolate Mousse Skin Mattifier has been permanently phased out.
Our signature Sunforgettable SPF30 & SPF50 is now listed under UV PROTECTORS Tab. Brush-On format is the only available application method available.
- Shade name All Clear is now Fair
- Perfectly Clear is now Medium
- Almost Clear is now Tan.
Double check that the rubber band has been removed from the bristles. If you're still having trouble activating your brush, hold the brush with cap facing down and tap with moderate pressure on a hard surface 6-8 times. Then, remove cap, run your finger through the bristles and sweep the brush in small circular motions using moderate pressure on the back of your hand. Repeat as needed until powder flows consistently. Clean brush bristles weekly with our brush cleaning wipes for optimum use.
The FDA has established requirements for all over-the-counter drug products (sunscreens) to go through stability testing to assure products are stable and have appropriate expiry dating. All products with less than 3 years real time stability testing must include an expiry date on their packaging per federal regulations. After the product passes 3 year real time stability testing then a company has the choice to no longer include an expiry date as the testing supports stability for at least 3 years.
Some Colorescience® products are currently in stability testing and therefore are still required to have an expiry date until the 3 year mark is surpassed and products pass all stability requirements. Current products listing expiry date:
- Tint du Soleil Whipped Foundation SPF 30
- Natural Finish Pressed Foundation SPF 20
- Lip Shine SPF 35
- Mineral Corrector Palette SPF 20
- All Calm Clinical Redness Corrector SPF 50
- Total Eye 3-IN-1 Renewal Therapy SPF 35
- Sunforgettable Age Defense Mineral Shield SPF 50
- Sunforgettable Total Protection Face Shield SPF50
- Sunforgettable Total Protection Body Shield SPF50
None of our products are certified as gluten-free as no testing has been done on any finished product. That claim is usually reserved for food products. All of our raw materials are sourced as gluten free but we cannot guarantee there is no cross contamination with gluten ingredients in the production and transportation process.
Colorescience formulas are 100% paraben free. In addition, all Colorescience® products are also 100% free from phthalates, synthetic fragrance, animal testing, talc, dyes, mineral oils, drying alcohols & chemical sunscreen.
Colorescience only uses the highest proprietary blend of minerals and no fragrances, no mineral oil, alcohol or talc and have sunscreen in most of our product line.
Colorescience does not conduct any animal testing and we are committed to the highest standards when choosing raw materials for our product formulations. We require non-animal testing statements on all raw materials before final formula approval.
It actually improves your lashes with panthenol and is a dry mascara versus a wet mascara which streaks. Remember to never pump mascara which dries it out and attributes to bacteria. All mascaras should be replaced every three months.
The concern with “powder” sunscreens has been the very small particle sizes used in some powder sunscreen formulations. The particle size that has risen concerns range in size from 1 and 100 nanometers. Colorescience can confirm that all of our Mineral Sunscreens have been tested and do not fall into the above mentioned small particle size.
SPF 30 is available either matte or shimmer and has more of a tint. It is also for active use and is water resistant. SPF 50 is matte with a light sheer tint. Both products need to be applied every 80 minutes.
Yes. Colorescience is in compliance with the new OTC sunscreen monograph.
Broad Spectrum designation. Sunscreens that pass FDA's broad spectrum test procedure, which measures a product's ultraviolet A (UVA) protection relative to its ultraviolet B (UVB) protection, may be labeled as "Broad Spectrum SPF [value]" on the front label.
Use claims. Only Broad Spectrum sunscreens with an SPF value of 15 or higher can claim to reduce the risk of skin cancer and early skin aging if used as directed with other sun protection measures. Non-Broad Spectrum sunscreens and Broad Spectrum sunscreens with an SPF value between 2 and 14 can only claim to help prevent sunburn.
"Waterproof," "sweatproof" or "sunblock" claims. Manufacturers cannot label sunscreens as "waterproof" or "sweatproof," or identify their products as "sunblocks," because these claims overstate their effectiveness. Sunscreens also cannot claim to provide sun protection for more than 2 hours without reapplication or to provide protection immediately after application.
Water resistance claims. Water resistance claims on the front label must indicate whether the sunscreen remains effective for 40 minutes or 80 minutes while swimming or sweating, based on standard testing. Sunscreens that are not water resistant must include a direction instructing consumers to use a water resistant sunscreen if swimming or sweating.
Drug Facts. All sunscreens must include standard "Drug Facts" information on the back and/or side of the container.
Our formulations change from time to time. The ingredient listings on our website are currently in distribution. If you bought our products elsewhere, they may be based on an older formulation. Please note that every Colorescience formulation contains efficacious ingredients and is formulated to be stable and safe.
The decision to discontinue the Sunforgettable refills was made primarily with our customersâ skin health in mind. Our Quality Control along with R&D teams were finding that the brush will tend to become slightly clogged little by little after being used over an extended period of time (even when cleaned regularly). When this happens, the customer does not get an ample amount of powder dispensing from the brush, causing them to not be fully protected.
In regards to the pressed foundation compact refills the decision to not offer this item moving forward was made because we found looking at the sales volume that most customers preferred a new compact each time.
We carefully select the partners that we authorize to sell our products to ensure that you always receive a safe and consistent experience with Colorescience products. Below are the sellers that we have authorized to sell online:
To find an authorized retail location near you, please use our location finder.
We are aware of unauthorized sellers that sell our products through their own websites or via other large websites. Please note that in most situations involving a large retailer, our products are actually being sold by a third-party reseller, not unlike a seller on eBay.
We’re unable to verify the authenticity, ingredients, or safety of products purchased through these unauthorized sellers, and we cannot confirm that the products they are selling were manufactured by Colorescience. In some cases, the products may be original Colorescience products, but outdated, expired, defective, or manufactured/packaged for other markets. If you choose to purchase from one of these resellers, please be aware that you do so at your own risk, and we’re not able to stand behind (or verify the authenticity of) those products.
Known unauthorized sellers may include:
- eBay (all sellers)
- LaLa Daisy
- SkinCare by Alana
- Cart Crush
The Colorescience Subscription program allows you to automatically receive and save 15% off your favorite Colorescience products. Your subscription orders will ship according to your desired frequency – every 45, 60, or 90 days – ensuring you never run out of your Colorescience essentials.
It's easy. Simply log in to your account on Colorescience.com and click on the 'My Subscriptions' link. You will see a list of all your product subscriptions. Click the 'Edit' button beneath the product you would like to modify and then select your desired frequency from the drop-down menu. Remember to press the 'Save Changes' button.
It's easy. Simply log in to your account on Colorescience.com and click on the 'My Subscriptions' link. You will see a list of all your product subscriptions. Click the 'Ship Now' button next to the product you would like to ship and click 'Yes ship now' in the pop up window to confirm. Once you have confirmed, we will process your subscription order on the next business day and automatically update your next shipment date according to your desired frequency. Please note: On rare occasions, our shipping warehouse may experience unexpected delays due to unforeseen circumstances so if you need your subscription product in time for a very important date, please ensure that you modify your order date well in advance to ensure you receive your product in time.
It's easy. Simply log in to your account on Colorescience.com and click on the 'My Subscriptions' link. You will see a list of all your product subscriptions. Click the 'Edit' button beneath the product you would like to modify. If you have multiple credit cards on file and would like to switch your subscription payment to a different card on file, simply select the desired card from the 'Payment Method' drop down menu. Or to modify your credit card information, click 'Edit' next to 'Payment Method' to update the name on card, expiry data and/or CVV number.
It's easy. Simply log in to your account on Colorescience.com and click on the 'My Subscriptions' link. You will see a list of all your product subscriptions. Click 'Cancel' under the product you would like to modify and then confirm your cancellation by clicking 'Yes, Cancel' in the final pop up window." Once you confirm your cancellation, you will no longer see that product subscription listed in your account.
If we happen to be running a site-wide sale during the time your subscription order is processed, we’ll automatically apply the better discount to your order, meaning you always receive the lowest price possible. For example, if we are running 30% off site-wide sale on the day your order is processed, you will receive 30% off that particular subscription order instead the standard 15% subscription discount. This way you can easily set and forget your subscriptions with the confidence that you will always receive the best price.
It's easy. Simply log in to your account on Colorescience.com and click on the 'My Subscriptions' link. You will see a list of all your product subscriptions. Click the 'Edit' button beneath the product you would like to modify and click 'New Address' to enter in a new shipping address. Please note, if you only want to ship a select number of subscription orders to the new address in the event that you are temporarily living in a different residence for example- you will need to manually switch back to your original address when you are back at your original address.
To ensure that orders get to our customers as quickly as possible, our system begins processing orders as soon as they are placed. As a result, most orders cannot be cancelled after they have been placed. In some cases, if you call us (during business hours) within 1 hour of placing your order, we may be able to cancel it.
If we are unable to cancel your order, we will provide you with instructions for returning your order and receiving a full refund.
We unconditionally guarantee our products to be free of manufacturing defects when stored and used as directed on the individual product labeling.
We take great pride in our reputation for quality and value. If for any reason you are not satisfied with your purchase, we will gladly accept returns or exchanges within 45 days of the date of purchase for any Colorescience products purchased on Colorescience.com. Unfortunately, we cannot accept returns or exchanges for sale items or for products not purchased at Colorescience.com.
You may contact our Colorescience Concierge team at firstname.lastname@example.org. We are available from 7am to 4pm Pacific, Monday through Friday.
To initiate a return or exchange, please contact our Colorescience Concierge team by email at email@example.com.
- Refunds for items returned within 45 days of the purchase date will be made in the form of the original payment minus shipping costs.
- Please note that it can take up to 5 business days to process a return or exchange. Please allow up to two billing cycles for a refund to appear on your credit card statement.
- No refunds or exchanges on sale items or last call items.
- The acceptance of a shipment by a Transportation Company is an Acknowledgement that the articles were delivered to them in good condition and properly packaged. Goods damaged in transit to customers are the responsibility of the customer to report to Colorescience within 24 hours so that a damage claim can be processed through the Transportation Company.
- If you have received the wrong product, please contact customer service at 1-866-426-5673 or Contact a Colorescience Concierge within 72 hours of receiving the incorrect item at firstname.lastname@example.org.
If you purchased an item at regular price within the last 14 days and that item has since been further reduced due to a sale or promotion, you will be eligible for a price adjustment. Unfortunately, we do not conduct price adjustments for orders placed more than 14 days ago.
If you have received the wrong product, please email our Colorescience Concierge team within 72 hours of receiving the incorrect item at email@example.com.
You will be given the option to create an account upon checkout. Follow the New Customer prompts located to the right of your shopping bag to set up your new account.
To edit your account information, Sign In to your account and then click on My Account located at the top right of the Colorescience web page. Then, click on My Personal Information to make changes to your account.
You can reset your password by clicking the Forgot Your Password link, or from the Sign In page, select "Forgot Your Password".
Billing & Payment
We accept Visa, Mastercard, Discover and American Express.
Colorescience.com charges sales tax on all U.S. orders. Sales tax will automatically be calculated and added to your order during checkout.
If you have a questions about your invoice, please email us at firstname.lastname@example.org.
If you need a copy of your invoice, please email us at email@example.com and include your order number.
Your credit card will be charged once your order has shipped.
Shipment & Delivery
You will receive an email containing tracking information once your order has shipped.
Shipping charges are automatically calculated based on destination and shipping service. Free Standard Shipping may be available. Please visit our Special Offers page to view current Colorescience.com promotions.
We currently do not offer international shipping and are unable to support shipping to APO/FPO addresses overseas. We also cannot ship to PO Boxes as UPS requires a physical address where someone can sign for the shipment. However, Colorescience products can be found in several countries around the world. To locate Colorescience products near you, please visit our International page.
If you are shipping through an International Courier Service or a freight forwarder, we are not responsible for final destination delivery of goods. Once delivery verification has been reported by our domestic delivery service (US Postal, FedX, UPS) we are unable to reship or refund for packages not received.
Once delivery verification has been reported by our domestic delivery service (US Postal, FedEX, UPS) we are unable to reship or refund for packages not received. Since Colorescience is not responsible for lost or stolen packages, we recommend you or someone you trust be present to receive your shipment.
If you are shipping through an International Courier Service or a freight forwarder, we are not responsible for final destination delivery of goods.
If an item is missing from your order, please email us at firstname.lastname@example.org and include your order number.
We unconditionally guarantee our products to be free of manufacturing defects for one (1) year from the date of purchase when used as directed and maintained between 35° and 105° Fahrenheit. If you feel that you have received damaged goods, please email email@example.com within 24 hours of receipt and include your order number so that a damage claim can be processed.
Your feedback is important to us. If you wish to report a complaint, please email firstname.lastname@example.org.
Orders shipping to P.O. boxes must be shipped via Free Economy Shipping or Priority Mail (HI & AK only). For all other shipping methods, please be sure to provide an actual street address for delivery. Orders submitted with P.O. Box for shipping address and shipped via Ground/Air will be downgraded to Economy Shipping.
Lasting Beauty Rewards
The following screen capture examples are based on a computer monitor experience utilizing Chrome browser. Redemption screens may vary on mobile or tablet devices:
Log in to www.colorescience.com and click Account at the top right. Then click the My Rewards tab on the left.
Depending on what type of reward you are interested in redeeming your points for, click on a desired reward (for example $5 Digital Coupon Code).
Once you have clicked a redeemable reward, you should see a screen which requires you to enter the Quantity. Keep in mind you can only use 1 coupon code per order. Select and confirm the email address you want the reward to be sent to and CONTINUE. A unique coupon code will be generated and display on the screen once you have CONTINUED and can be copy/ pasted into a webstore order you are in the middle of submitting or you can save it to use later (for example in the event your points are close to expiring). Coupon codes are one time use codes and unused value cannot be used in another purchase.
For $$ off or merchandise coupon codes you will add items you want to receive into your cart, then prior to advancing to checkout screen, click “Have a Coupon code?” link at the top right of screen, enter your special coupon code in the box, and click APPLY. This will either add the savings or rebate for the free item to your subtotal. Proceed to the checkout pages.
Digital coupons for $$ off or merchandise redemption are both redeemable through the website www.colorescience.com whereas In-Office coupons will be used at a participating partner and generally combined along with an in-office procedure so they are able to offer a higher point value.
Our system only allows for one coupon per order and is not able to combine coupon codes.
A Concierge Associate is happy to assist with consolidating your accounts, please email email@example.com with this request.
Lifetime points are points that have accumulated starting from enrollment into the program. Redeemable points are the points that are currently available to redeem for reward coupons.
Your full points balance will expire twelve months after your last purchase on Colorescience.com. If you make a webstore purchase, any redeemable points will rollover for a new twelve-month period.
Unfortunately, we do not control what items our partners carry in stock for purchase. Please contact a Concierge Associate if you need assistance in this circumstance @ firstname.lastname@example.org
There is no limit to how many times you can enter.
Our system does not currently allow for a per user breakdown of product reviews. You can only see that you have conducted this Activity.